Fendt Gold Star program provides the best protection for your Fendt equipment.
Great products followed by a great customer care program, provided by Parallel Ag.
You run a business; but not just any business, you run one of the most interesting businesses in the world, a farm. It takes more than just superior machine performance to help you excel at both. You need to manage your risk, manage your downtime and manage your variable expenses.
That’s why every Fendt product comes standard with our Gold Star Customer Care Program. Gold Star is much more than just a factory offered warranty; it’s risk manager, a productivity enhancer and a peace of mind.
GOLD STAR FOR TRACTORS;
3 Year or 3,000-hour full machine warranty
+ All Scheduled Maintenance
+ A loaner guarantee
– NO COST to the customer
Along with the warranty, Gold Star also includes factory recommended maintenance at the required intervals throughout the warranty period, at no cost to the customer. All parts and labor required to perform the maintenance for three years or 3000 hours is included with the purchase of the tractor. Parallel Ag’s factory trained technicians will also complete a full-machine inspection at each maintenance interval to ensure your tractor is ready to go and requires no other repairs.
Also included for the complete warranty period is a loaner program. Should there be an issue with your tractor that cannot be resolved by Parallel Ag within 48 hours after diagnosis has been completed, Parallel Ag will provide a similar machine to you so your work can continue.
The Fendt Gold Star Program is the best in the business and is offered across the board on Fendt products:
|Fendt Tractors||Fendt Combines||Fendt Planters|
|The Warranty||3 Years or 3,000 hours (whichever occurs first)||3 Years or 1,200 engine hours (whichever occurs first)||3 Years or 6,500 acres (40’ models) or 10,000 acres (60’ models) (whichever occurs first)|
|The Maintenance||All scheduled maintenance including routine fluid and filter changes and inspections during the term.||All scheduled maintenance including routine fluid and filter changes and inspections during the term.||Annual inspections (one per year) during the term.|
|The Loaner||A loaner is provided if your machine isn’t repaired within 48 working hours.||A loaner is provided if your machine isn’t repaired within 24 working hours.||Not offered due to the unique configurations or individual planters.|
|Fendt Connect||5 year subscription||5 year subscription||N/A|